App Support & Help Desk
Kampawng Support
Need assistance with your pet’s records, guest care, or anything else? We’re here to help!
Contact Us by Email
For all inquiries, bug reports, feature requests, or help with the Kampawng app, please reach out directly to our support team:
We aim to respond to all inquiries within 1–2 business days.
How We Can Help
Technical Support & Bug Reports
If you encounter any issues or unexpected behaviour in the app, please include your device model (e.g., iPhone 15), iOS version, and a brief description of what happened so we can diagnose and resolve it quickly.
Pet Medical Records & Local Privacy
Kampawng keeps your pet’s medical documents encrypted and stored locally on your device. If you have questions about private storage, document exports, or data transfers, we are happy to assist.
Guest Care & Sharing
Need help inviting a pet sitter, boarding facility, or family member with guest-care access? Let us know if you need guidance with private sharing invitations or viewing shared care plans.
Feedback & Suggestions
We are continually improving Kampawng for our community of pet parents and caretakers. If you have suggestions or features you’d love to see, we welcome your feedback.
Developer & Organization Information
Kampawng is developed by Keystone Lab and operated by TZ APAC Pte. Ltd.
Kampawng / Keystone LabOperated by TZ APAC Pte. Ltd. (UEN: 202012283D)
36 Robinson Road, #07/05-06 City House, Singapore 068877
Email: [email protected]